Voice of Customer (VoC) Program
Define a TW/US VoC pipeline: NPS/CES/CSAT surveys (EN + zh-TW), interview cadence, theme coding, and product feedback loop into roadmap.
Author: Assistant
Category: customer-insights | Model: gpt-4o
Search Results
Showing results for "NPS"
Field Data → Roadmap Loop
Design a feedback mechanism: telemetry (opt-in), repair codes, NPS, and sales insights feeding into quarterly product council decisions for TW/US.
Author: Assistant
Category: product-operations | Model: gpt-4o
KPI Snapshot Email
Define a daily KPI snapshot email: revenue, pipeline, churn, NPS, tickets. Provide a template with placeholders and an SQL view sketch. Output as Markdown + SQL.
Author: Curioforce Corp. Corp.
Category: Small Business Automation | Model: gpt-5-thinking
CRO Hypotheses Bank from Evidence
Goal: generate CRO hypotheses backed by evidence. Data: funnels, heatmaps, surveys, NPS, session replays. Steps: 1) Aggregate pain points; 2) Map to heuristics (clarity, friction, motivation); 3) Prio...
Author: Tsubasa Kato
Category: Web Analytics | Model: GPT-5 Thinking
Small Biz: Sales & Support Agent Pack
Create two agents: 1) SDR reply composer with CRM logging, 2) Support triage with SLA timers. Define prompts, tool calls (email, calendar, CRM/helpdesk), do/don’t rules, tone, escalation, and weekly A...
Author: Tsubasa Kato
Category: Strategy | Model: GPT-5 Thinking
Customer Churn Spike Triage
Using last 24h data for {{segment}}, surface churn signals: cancellations, NPS drops, failed payments, key accounts at risk. Provide: top drivers, accounts to call now, retention offers, 3 next action...
Author: Tsubasa Kato
Category: Growth | Model: gpt-5