Small Biz: Sales & Support Agent Pack

Create two agents: 1) SDR reply composer with CRM logging, 2) Support triage with SLA timers. Define prompts, tool calls (email, calendar, CRM/helpdesk), do/don’t rules, tone, escalation, and weekly A/B tests. KPIs: first-response time, qualified replies, resolution rate, deflection %, NPS.

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Author: Tsubasa Kato

Model: GPT-5 Thinking

Category: Strategy

Tags: small, sales, support, CRM, helpdesk

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Prompt ID:
68c417f68ffa57e0c8298318

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