AI in Public Institutions

Examine the use of artificial intelligence in public institutions such as courts, hospitals, and administrative agencies. What tasks are best suited for automation or decision support, and which should remain under human judgment? Discuss the governance issues that matter most: transparency, auditing, bias, procurement, data protection, and accountability. Then compare two models of adoption: using AI mainly to speed up existing workflows versus using it to redesign services around citizens’ needs. Close with principles for responsible AI deployment in the public sector.