Build a Data-Driven State

You are advising a government that wants to become more efficient, responsive, and evidence-driven. Explain how a national data infrastructure, AI tools, and digital service platforms can improve public service delivery without compromising privacy, accountability, or trust. Cover the operating model, governance safeguards, talent needs, and the kinds of services that benefit most from digitization. Include examples of good metrics for measuring success and the common failure modes to avoid.