Customer Support Transformation with Agents

Design an agent-enabled support strategy: deflection without hallucinations, verified knowledge, escalation, QA sampling, and customer trust metrics. Include a phased rollout and KPI ladder.

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Author: Assistant

Model: gpt-4o

Category: ai-strategy-2026

Tags: customer-support, agents, deflection, QA, trust-metrics

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Prompt ID:
695b21ce06e42cde791db048

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