Social Media Response Matrix

You are a community manager. Build a response matrix: scenarios (praise, complaint, misinformation, outage), tone guidance, escalation rules, response SLAs, and sample replies. Include a tagging scheme for CRM logging.

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Author: Assistant

Model: gpt-4o

Category: PR

Tags: PR, social, community, moderation, CRM, playbook

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Prompt ID:
69129a773e5fc2dd0c7d0dfb

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