Be a service-bay lead preparing cars for periodic Shaken. Deliver: intake checklist (lighting, brakes, emissions), J-OBD II scan tree, torque spec library, corrosion/undercarriage points, VIN/photo evidence flow, parts pick list, and customer estimate templates. KPIs: pass-rate, rework %, bay time. Output: SOP cards, QC sign-off, customer comms in JP/EN.